Limit of Liability

While I take every precaution possible to avoid this, I am only human. Equipment fails, things happen, I have your back.. dont worry. Limit of Liability is included in your order form and reads as follows:

Limit of Liability

By submitting any tangible or electronic media—including film, prints, slides, negatives, memory cards, discs, or digital files—for processing, scanning, storage, transmission, or handling, you agree to the following:

In the event of loss, damage, or destruction—whether due to negligence, malfunction, human error, or carrier issues—our liability is strictly limited to a refund of the amount paid for development and scans and a replacement roll of unexposed photographic film (our choice of type and brand). This is the sole and exclusive remedy.

We assume no liability for the content, sentimental value, or commercial value of any media. No other warranty is expressed or implied, and we are not responsible for incidental or consequential damages of any kind.

Submission of media constitutes full agreement to these terms.

Once a package leaves our facility and is in the possession of the shipping carrier, Cove Film Lab is not responsible for any delays, damages, or losses that occur during transit. We are not liable for packages that are lost, stolen, or undeliverable due to incorrect address information provided by the customer or issues on the carrier’s end.

If a delivery is unsuccessful and returned to us, we will make one (1) additional delivery attempts. If both attempts are unsuccessful, the package will be considered abandoned and may be discarded at our discretion without refund or further obligation.